Business / VoIP Phone Systems
& Frequently Asked Questions (FAQ’s)
PBX Phones, VoIP Phone Systems and Business Phone Systems Long Island
Our Telecom division specializes in the installation, testing, and finding wires that are considered as low voltage cabling. Low voltage wiring has been adapted as a critical requirement for businesses to run efficiently.
Are you planning or in the process of construction? Networks can help you during construction. In this modern world of technology, people are starting to want Low Voltage Wiring installed in their buildings, but they don’t always realize when the appropriate time to have these wires installed is. A few examples of Low Voltage Wiring are Cat 5e Networking Wire, Cat 6 Networking Wire, HDMI, Cat 3 Telephone wire, Cat 5 Telephone Wire, speaker wire, etc. These wires can be used but not limited to: Supplying the Internet to a computer and/or device, connecting video from cable tv box to TV, etc.
Why during construction is the best time to install Low Voltage Wiring? Usually during construction, walls are open and are stripped down to the studding. We can easily snake wiring through the building with the walls open and will be able to see any possible obstacles that might have not been seen if the walls were closed up.
Indoor Rate cable: is not made to withstand the weather outside and can break down to create damage to any electric equipment indoors and/or to not conduct any power to those indoor equipment.
Can’t I just get my Electrician to run these wires, since I have him onsite? Networks, does not recommend anyone (not in the Telecom/Computer/Wiring Specialist field), to run any Low Voltage Cable. People not in these fields mentioned above, may not understand all of the practices associated with running Low Voltage wiring and might run the incorrect wire indoors and/or the incorrect wire outdoors.
My Electrician ran phone wire between my house and another building structure on my property, why can’t I use that for Wireless/Computers onto the internet? Straight up Telephone cable (PE89) is only made for telephones; they sometimes have up to 50 small wires inside. These wires may look the same as Cat 5e Ethernet Networking Wire, but most of them are not twisted. For any networking device: Computers, DVR, Wireless Access Points, VoIP Phone Systems, etc. they need at least 2-4 pairs of Twisted Wire. If the small wires, inside of the one wire are not twisted together, then the networking devices will not work properly.
How many Cat 5e Wires do I need? Networks, recommends at least 1 Computer Data/Internet Port and 1 Telephone port next to every outlet. We see this problem all the time, below is an example. Let say Dave opens an office and only puts 1 Data/Computer Port and 1 Telephone port where every will be computer is going to, when he moves in. Let say down the road he decides to move the location of a floor standing copier and/or computer to a wall where there is no Computer data port and/or telephone ports. Now he has to either run a cable or two around the room, or call a telecom wire installer for additional money to install a Computer data port / telephone port on that wall.
Why do I need a Patch Panel in my building? You don’t. Networks, recommends a patch panel to help organize those wires for you, plus the labor is about the same time either way.
How do you terminate your wiring? We will only terminate wires to either: Female Jack, Male Crimp Plug, Patch Panel, coupler, and punch down splicing box. We try to avoid using electrical tape to terminate our wiring, because it is very sloppy work that anyone can do, plus it is not for a permanent fix. If and when we have to terminate wires using electrical tape, will only be used to as a temporary solution until a permanent solution is resolved or if someone’s life is at stake, otherwise a technician will take their time to terminate the wire correctly.
How does my VOIP Phone system effect my computer network? If you have 1 or 2 phones tops then you will not have too much problems, if is when you have two or more phones that is when problems arise. VoIP Phone Systems use a LAN Line phone that requires an active Internet Connection from your Internet Service Provider like: Verizon, Time Warner, Cablevision, At&t, etc. These VOIP Phones usually gets connected in-between your computer/device and router/networking switch. Since these VOIP phones are connected this way, they will slow down your internet speed going to the computer/device and can cause corruption to data files over your computer network. The more phones and/or activity with these phones, the more damage can occur. If you still want to continue using your VOIP Phone Systems, then Networks, will recommend a proposal to split your VOIP phone system from your computer network, by preventing corruption that may occur, to slowness in transferring files over the network. By splitting your VOIP phone system from your computers is not hard at all, it will require additional wiring only for the phones and additional routers to break up the VOIP Phone System Network from the computer network. If your VOIP phone system is slowing down your internet speed even after the splitting of the devices, then you might have to upgrade your Internet Server Provider bandwidth speed to be able to handle a better connection.
Benefits of Business VoIP Phone Systems
When you choose Networks for your Long Island IT needs, you get:
- Lower Phone Bills — VoIP costs significantly less than traditional phone lines.
- Remote Work Ready — Employees can make and receive business calls from anywhere.
- Auto Attendant — Professional call routing with menu options and extensions.
- Voicemail to Email — Voicemails delivered to your email as audio attachments.
- Call Forwarding — Forward calls to cell phones, other offices, or anywhere.
- Scalable — Add or remove lines instantly as your team grows or changes.
- HD Call Quality — Crystal-clear voice quality over your internet connection.
- No Phone Line Wiring — Uses your existing internet — no expensive phone line installation.
Frequently Asked Questions
What business VoIP phone systems do you install on Long Island?
We install and configure business VoIP phone systems from leading providers including VoIPx, NEC, Avaya, and more. We handle complete system setup — phones, auto attendant, voicemail, call routing, remote extensions, and ongoing support. Serving businesses across Nassau and Suffolk Counties.
How long does VoIP phone system installation take on Long Island?
A standard business VoIP installation takes 2 to 5 days depending on the number of phones and extensions. We handle everything from system configuration to phone setup, auto attendant programming, and staff training on the new system.
Can VoIP phones work for remote employees?
Yes. VoIP phones can be used anywhere with an internet connection. Your remote employees can have a desk phone at home or use a softphone app on their computer or smartphone. Calls show your business caller ID, not their personal number.
Can you keep our existing phone numbers when switching to VoIP?
Yes. We port your existing phone numbers to the VoIP system. Number porting typically takes 2-4 weeks. We coordinate the port to ensure no downtime during the transition.
What features come with a business VoIP system?
Business VoIP includes auto attendant, voicemail to email, call forwarding, call transfer, conference calling, call recording, extension dialing, ring groups, call queues, mobile apps, and more. We configure all features to match your business workflow.
Do you service and repair existing VoIP phone systems?
Yes. We troubleshoot and repair existing VoIP systems including VoIPx, NEC, Avaya, and others. Common issues we fix include audio quality problems, dropped calls, configuration errors, and hardware failures.
What VoIP phone brands do you recommend?
We work with VoIPx (our specialty), NEC, Avaya, Polycom, Yealink, Grandstream, and other leading brands. We recommend the best system for your business size, call volume, and budget.
Do you offer ongoing VoIP support and maintenance?
Yes. Our service agreements include VoIP system monitoring, configuration changes, user management, firmware updates, and priority troubleshooting. We keep your phone system running reliably.